Monday, July 05, 2010


TV or radio interference or reception problems

From 30 June 2010 the BBC will be taking responsibility for investigating complaints of interference to your radio and television. Until that date please continue to use the Ofcom webform or contact the Ofcom Advisory Team.

All outstanding cases with Ofcom will be passed to the BBC for action from this date. On and after 1 July, all complaints should be made to the BBC. You can find the BBC's diagnostic webform at the following address:

If, following the investigation by the BBC, there is evidence of interference caused by something outside your control and which is unlawful, the BBC may refer your case back to Ofcom for possible enforcement action.

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